Privacy Policy
Last updated: January 10, 2026
At SCM Sumter Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us when you request a quote, contact us for services, or communicate with us. This may include:
- Your name and contact information (email address, phone number, mailing address)
- Property address where services will be performed
- Details about your project or service needs
- Payment information when you engage our services
- Any other information you choose to provide
We may also collect certain information automatically when you visit our website, such as your IP address, browser type, device information, and pages visited. This helps us improve our website and services.
How We Use Your Information
We use the information we collect to:
- Provide quotes and estimates for concrete services
- Schedule and perform the services you request
- Communicate with you about your project
- Process payments and maintain financial records
- Send you updates about your project status
- Improve our website and services
- Respond to your questions and requests
- Comply with legal obligations
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who help us operate our business (such as payment processors or scheduling tools)
- When required by law or to comply with legal processes
- To protect our rights, property, or safety, or that of our customers or others
- With your consent or at your direction
Any third parties we work with are required to keep your information confidential and use it only for the purposes we specify.
Contact Forms and Quote Requests
When you submit a contact form or quote request on our website, your information is transmitted securely. We use Tally.so to manage our quote request forms. By submitting a form, you agree to their privacy practices as well. We only use the information you provide to respond to your inquiry and provide the services you request.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us recognize you and remember your preferences.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Project records and payment information are typically retained for several years for business and legal purposes.
Your Rights
You have certain rights regarding your personal information:
- You can request access to the personal information we hold about you
- You can request that we correct or update inaccurate information
- You can request that we delete your information, subject to legal requirements
- You can opt out of receiving marketing communications from us
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
SCM Sumter Concrete
214 W Calhoun St
Sumter, SC 29150
Phone: (803) 883-0376
Email: info@sumterconcrete.com
